Mike Fahey

Vice President, Operations
Haier America

Over25 years of extensive leadership experience in operation management and supplychain. I attended Felician College receiving a BS in Business graduating in thetop 1% of my class after serving in the United Sates Air Force . I haveproven success in analyzing, designing, conducting and implementing operationalcost reductions while improving overall productivity in all companies that Ihave worked for over the years. I started in the manufacturing field withWatson Machinery, moved to the Orthopedic world with Stryker Orthopedics, thento LG Electronics, David Yurman and currently Vice President of Operations withHaier America. I believe in building a team of resourceful and well-roundedteam players that are able to build positive working relationships with peopleat all levels in the organization while implementing change. Successbrings diverse viewpoints to productive development and systems processesimprovements with cost reductions. I am the proud father of two girls Hayley 18and Mary 15, married for 20 years to Cindy Fahey.

Check out the incredible speaker line-up to see who will be joining Mike.

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Day 2

Wednesday, September 9th, 2015

17:00 Roundtable Discussions

Talking with your peers about how to confront shared business challenges is the most valuable part of this event. Consumer Returns 2014 has set aside seven hours across three days so OEMs, retailers and solutions providers can discuss current issues of importance. This is your opportunity to discuss ways to improve out-of-box experience, post-sales support and methods for maximizing recovery rate.

1. How Do You Determine Appropriate Pricing For The Secondary Market? - Facilitated by Combiz Shams, Senior Warehouse Manager, Refurbishment, Belkin & Layth Hussain, Director, Operations, Americas, Belkin
2. Tackling The Dearth Of Information Systems For Reverse Logistics - Facilitated by Ric Spicer, Manager, Operations-E-Commerce, Reverse Logistics, Sears Holding Corporation
3. Establishing Full Cost Visibility Around The Reverse Supply Chain - Facilitated by Timothy Quinn, Manager of Logistics, Budget and Analysis, BJ's Wholesale Club
4. Wireless Returns: Addressing Third Party Software Conflicts - Facilitated by Lee Gibson, Director, Reverse Logistics, Huawei Device USA
5. More SKUs, More Problems? - Facilitated by Michael Ketzenberg, Associate Professor of Information and Operations Management, Mays Business School, Texas A&M University
6. Returns Issues Around White Goods - Facilitated by Michael Fahey, Vice President, Operations, Haier America
7. Returns Issues Around Small Appliances - Facilitated by Kathy Murphy, Senior Sales Operations Manager, Jarden Consumer Solutions
8. The Value Of A Global Remarketing Process: Aligning Your Organization - Facilitiated by Robert Pignataro, Executive Vice President, Sales, FreeFlow
9. Online Consumer Education - Facilitated by Rubina Farooq, Director, Customer Operations, LG Electronics