Dale Bailey

Service Partner Operations Manager
T-Mobile

A proven Manager with over 20 years of experience inoperations ranging in size from 25 to over 600 people. Keen understanding ofISO and Mil-Std requirements as well as experience with “Annex V” regulations.Cost reduction and cost avoidance training that has resulted in significantimprovements at previous employers. Graduate of Kaplan University with aBachelor's Degree in Business Management (2012)
Specialties: Reverse Logistics, Customer Care, Production Operation utilizingLEAN manufacturing methodologies, Green Belt training.

Currently a Senior Manager with Vendor Managementresponsibilities within the T-Mobile Reverse Supply Chain.

Previously worked for Westinghouse Electronics, Stewartand Stevenson Services, Nokia Mobile Phones, and ReCellular Inc.

Check out the incredible speaker line-up to see who will be joining Dale.

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Day 2

Wednesday, September 9th, 2015

11:45 Panel Session: Global Reverse Logistics: Identifying Appropriate Partners & Processes

Kunal Thakkar, Senior Vice President, North American Operations, Newegg Inc.
Amedio Palmieri, Executive Director, Western Manufacturing Operations, Lenovo
Chuck Johnston, Director of Repairs and Returns, The Home Depot
Dale Bailey, Service Partner Operations Manager, T-Mobile

If you’re selling into emerging markets, how are you approaching reverse logistics in those markets? You have the option of having carriers consolidate and ship product back, the option of holding the product there for testing and selling recertified items in that country. Given the supply chain costs associated with bringing product back, the economics of returns surely change. This panel discussion answers key questions around global reverse logistics. Who do you utilize as partners? And at what point will you want your own physical presence there?